Your phone pings when a hot lead lands — take over live, or follow up on WhatsApp later. Built for small businesses across KL & Selangor. Native Bahasa Malaysia, English, Mandarin, Tamil, plus six more.
Try the live demo below — it's the actual product
Same widget your visitors will use — pre-loaded with knowledge about ObieChat itself. Ask it anything about pricing, languages, WordPress install.
Built and run from Kuala Lumpur. Tenant data RLS-isolated at the database layer — defence in depth, not just a checkbox.
What it does
ObieChat is what we wish every SMB chatbot platform was — fluent in the languages your customers actually speak, sharp about lead quality, and routed to where you already work.
Every Monday, the platform looks at every question your bot couldn't answer confidently last week, clusters them, and drafts the FAQ Q+A you wish you'd written. Click Approve. The bot gets measurably smarter, five minutes of work.
Proper Bahasa Malaysia (sesuai not cocok, boleh not bisa) — never confused with Indonesian. Plus English, Mandarin, Tamil, Indonesian, Spanish, Portuguese-BR, French, German, and Arabic with right-to-left layout.
Install the PWA, allow notifications. Web Push fires when a hot lead lands — tap, jump into the conversation, click 'Take over' and the AI steps back. Visitor sees a 'Live' badge and your reply in real-time. Your phone IS the live-chat console.
Every captured lead gets a 1-5 heat score, a one-line summary, and a suggested first reply — in five seconds. Triage 20 leads in 2 minutes instead of 20.
After the bot chat, visitors see a brand-coloured pill — WhatsApp (default), SMS, Telegram, Signal, Viber, or a phone-call link. One tap opens THEIR app with the conversation context pre-filled and your number ready to send.
Visitors share photos: a plumber sees the leak, a tailor sees the fabric. The bot reads up to 4 images per message and answers using both the photo and your knowledge.
Paste your existing website URL — we crawl up to 20 pages, prioritising services, pricing and FAQ. You review the extracted draft and save. URL to working bot in about 5 minutes.
Every morning at 08:00 (your local timezone), a 60-second summary lands in your inbox: yesterday's chat count, leads by AI heat score, the top three questions visitors asked, and any knowledge gaps the bot spotted. Skim it with coffee.
How it works
No developer needed. No data entry from scratch. No chatbot building UI to learn.
We scan up to 30 pages, extract services, pricing, FAQs into a draft you review. Edit in the console, hit save. Bot has its knowledge.
One <script> tag before </body> on plain HTML, Shopify, Wix, Squarespace — anything. WordPress sites use a one-click plugin instead.
PWA Web Push fires the moment a hot lead arrives — tap, take over, reply live in the chat. Asleep? Lead also lands in your email + console with phone, heat score and a suggested reply, ready to follow up on WhatsApp whenever you wake.
The console
Not a 50-feature enterprise platform. Three pages you'll actually visit every day, designed to surface what needs your attention without ceremony.
Loaded → Opened → Messaged → Captured. Knowing where visitors drop off is half the battle to fixing it.
Every active chat in one view. Presence dot tells you when the visitor is actually there. Hot leads bubble to the top.
Heat score, AI summary, suggested first reply — every lead, every time. Just open WhatsApp and paste.
Pricing
From RM 99/month. No per-agent, no per-conversation pricing, no surprises. Pick the tier that fits your traffic; upgrade in one click as you grow.
RM 99/month
~100 conversations/month + 10K knowledge. For solo & micro businesses.
RM 249/month
~300 conversations/month + 25K knowledge + PDF/Word ingest. For active SMEs.
RM 499/month
~700 conversations/month + 50K knowledge + priority support. For established businesses.
50 free credits during the trial, no card required. Need more conversations? Top-ups RM 30 / 100 credits, valid 12 months.
The honest comparison
They're great products. They just don't know what bisnes means or where Bangsar is. We do.
| ObieChat | Typical SaaS chatbot | |
|---|---|---|
| Bahasa Malaysia (real, not Indonesian) | Native quality | Generic translation |
| Owner notifications | PWA push + email | Email-only or paid push add-on |
| Visitor hand-off channel | WhatsApp + 5 alternatives | Usually WhatsApp only |
| Pricing model | RM 99 / 249 / 499 tiers — pick by traffic | Per-agent or per-conversation |
| AI lead scoring + suggested reply | Built-in | Premium upgrade |
| Vision Q&A (photos in chat) | Included | Not common |
| Where the team is based | Kuala Lumpur, Malaysia | San Francisco / Boston / London |
Three ways at once. (1) Web Push to your PWA — your phone vibrates the moment a hot lead lands; tap it to open the conversation and take over live. (2) Email to your lead address, with the AI heat score, summary and suggested reply. (3) The lead appears in /console/leads. The bot does NOT send WhatsApp messages to you — that would need WhatsApp Cloud API integration we don't have. Instead, the visitor sees a 'Continue on WhatsApp' button after the chat and can tap it to message you directly.
Under 10 minutes. You paste your website URL, we crawl up to 20 pages and draft your knowledge in about 5 minutes, you review and save, then drop the snippet on your site. WordPress is one-click; everything else takes one <script> tag.
Yes. The system prompt explicitly steers the bot to Malaysian Malay vocabulary so it doesn't accidentally reply in Indonesian when you've enabled Bahasa Malaysia. Test it yourself in the live demo above — try any KL slang.
Settings → Contact → Preferred channel. Pick WhatsApp (default), SMS / iMessage, Telegram, Signal, Viber, or a direct phone call. The widget's 'Continue on…' button, the lead-row Open link, and the bot's CTAs all update to match.
One visitor text message = 1 credit. An image-bearing message = 2 credits. Bot replies, greetings, and visitors who load the widget without chatting are free. A typical 5-message conversation uses ~5 credits, so Starter (RM 99/mo, 500 credits) covers ~100 conversations.
Setapak, Kuala Lumpur. Founded and led by Obie (17 years in tech — 7 in telco, 10 in a software house), supported by a small team. WhatsApp us directly when you need a hand — no ticket queue, no overseas escalation tier.
Built in KL, by a small team
We're a small KL-based team led by Obie. He spent 17 years in tech — 7 in telco, 10 in a software house — before founding ObieOnline, an outsourced IT consultancy serving SMBs across KL & Selangor. ObieChat is the tool we built because every client kept asking how to make their website actually capture enquiries instead of bouncing them.
Nothing here is hosted overseas, abstracted through five middlemen, or operated by people who haven't spoken proper Malay. WhatsApp us directly when you need a hand — no ticket queue, no escalation tier, no robot acknowledgements.
— The ObieChat team
Get a working AI chatbot on your site in under 10 minutes. Try for free — if it doesn't earn its keep, walk away. No card, no commitment.
